Powersim Studio Support Agreement

Powersim Software provides Support Agreement (SA) for the Powersim Studio business products. 

  • Free upgrades to newer versions of Powersim Studio
  • You will get a free number of consulting hours yearly per license the 12-month SA period  
  • Access to phone and e-mail support on technical issues with the Powersim Studio software

A yearly Support Agreement (SA) lets users of Powersim Studio access new features without additional costs when a new feature pack is released.

Included in the Support Agreement

  • Telephone technical support during regular business hours (8AM to 4PM CET)
  • E-mail technical support
  • Free download of all Service Releases, Feature Packs, and Major Releases

Free consulting hours per year per license:

  • 3 hours per Studio 10 Premium license
  • 1 hour per Studio 10 Expert license
  • 3 hours per Studio 10 SDK license
  • 4 hours per Studio 10 Simulation Engine Server license

Commercial terms of Support Agreement

  • The Support Agreement costs 21% of the license’s list price.
  • The SA is mandatory for the first 12 months.
  • The SA is automatically invoiced for subsequent years.
  • The SA lasts until it is terminated by written notice at least – 1 – month before a SA is up for renewal.

Please contact us if you have any questions