Powersim Studio Support Agreement
Powersim Software provides Support Agreement (SA) for the Powersim Studio business products.
- Free upgrades to newer versions of Powersim Studio
- You will get a free number of consulting hours yearly per license the 12-month SA period
- Access to phone and e-mail support on technical issues with the Powersim Studio software
A yearly Support Agreement (SA) lets users of Powersim Studio access new features without additional costs when a new feature pack is released.
Included in the Support Agreement
- Telephone technical support during regular business hours (8AM to 4PM CET)
- E-mail technical support
- Free download of all Service Releases, Feature Packs, and Major Releases
Free consulting hours per year per license:
- 3 hours per Studio 10 Premium license
- 1 hour per Studio 10 Expert license
- 3 hours per Studio 10 SDK license
- 4 hours per Studio 10 Simulation Engine Server license
Commercial terms of Support Agreement
- The Support Agreement costs 21% of the license’s list price.
- The SA is mandatory for the first 12 months.
- The SA is automatically invoiced for subsequent years.
- The SA lasts until it is terminated by written notice at least – 1 – month before a SA is up for renewal.
Please contact us if you have any questions